Privacy policy

This Privacy Policy describes how Sycamore Consulting LLC ("Sycamore Consulting," "we," "us," or "our") collects, uses, and discloses your information when you use our website located at sycamoreshade.com (the "Site"). Please read this Privacy Policy carefully.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Site.

1. INFORMATION WE COLLECT

We may collect several types of information from and about users of our Site, including:

1.1 Information You Provide to Us

  • Contact Information: When you fill out contact forms, subscribe to newsletters, or request information, we may collect your name, email address, phone number, company name, and job title.

  • Service Information: When you inquire about our services, we may collect information about your business needs and preferences.

  • Communications: When you communicate with us via email, phone, or through the Site, we collect the content of those communications.

1.2 Information We Collect Automatically

When you visit, use, or navigate our Site, we may collect certain information automatically, including:

  • Technical Information: This includes your browser type, operating system, Internet Protocol (IP) address, time zone setting, browser plug-in types and versions.

  • Usage Information: This includes information about how you use our Site, such as the pages you visit, how much time you spend on each page, what you click on, and referring/exit pages.

  • Device Information: This includes information about the device you use to access our Site, including device type, device model, and mobile network information.

1.3 Information Collected Through Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and to collect certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we may use:

  • Essential cookies: Necessary for the Site to function properly

  • Analytical/performance cookies: Allow us to recognize and count visitors and analyze Site usage

  • Functionality cookies: Enable the Site to remember your preferences

  • Targeting cookies: Record your visit to the Site and your browsing habits to deliver relevant advertisements

2. HOW WE USE YOUR INFORMATION

We may use the information we collect from you for various purposes, including to:

  • Provide, maintain, and improve our Site and services

  • Respond to your inquiries, comments, feedback, or questions

  • Send administrative information to you, such as changes to our terms, conditions, and policies

  • Request feedback and contact you about your use of our Site and services

  • Monitor and analyze trends, usage, and activities in connection with our Site

  • Detect, prevent, and address technical issues

  • Develop new products, services, features, and functionality

  • Protect the rights, property, or safety of Sycamore Consulting, our clients, or others

  • Fulfill any other purpose for which you provide the information

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us

3. DISCLOSURE OF YOUR INFORMATION

We may disclose information that we collect as described in this Privacy Policy:

3.1 Service Providers

We may share your information with contractors, service providers, and other third parties we use to support our business. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.2 Business Transfers

If Sycamore Consulting is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of Sycamore Consulting

  • Prevent or investigate possible wrongdoing in connection with the Site

  • Protect the personal safety of users of the Site or the public

  • Protect against legal liability

3.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4. YOUR PRIVACY CHOICES AND RIGHTS

4.1 Access, Update, or Delete Your Information

You may contact us at any time to request access to, correction of, or deletion of the personal information that we have collected from you. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

4.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

4.3 Email Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will then be removed from the marketing email list; however, we may still send you service-related emails that are necessary for the administration and use of your account or to respond to your inquiries.

4.4 Do Not Track Signals

Some web browsers have a "Do Not Track" feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our Site is not currently set up to respond to Do Not Track signals.

5. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. CHILDREN'S PRIVACY

Our Site is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit [LINK TO CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS].

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@sycamoreshade.com.

11. NEVADA PRIVACY RIGHTS

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to hello@sycamoreshade.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Sycamore Consulting LLC
116 Agnes Rd Ste 200
Knoxville, TN
Email: hello@sycamoreshade.com